AMC & Support

Website & App AMC in Kota. We Keep Your Business Running.

Regular updates, security patches, cloud backups, bug fixing and technical support, all under one yearly plan. You focus on customers while we make sure your website and app stay fast, safe and online.

System Status

SAMPLE DASHBOARD
WebsiteOperational
API ServerOperational
Database BackupCompleted
SSL CertificateValid
Security PatchesUp to date
amc-monitor
$ amc run --nightly
✓ files and database backed up
✓ backup copied to cloud storage
✓ framework updates checked
✓ malware scan: no threats found
$ ▍
What is AMC

Why a Website Needs Ongoing Care After Launch

AMC (Annual Maintenance Contract) is a yearly plan where we look after your website or app so you do not have to. Think of it like servicing a car: a launch day website runs perfectly, but without regular care it slowly breaks down.

Frameworks release security fixes, servers change, browsers and phones get new versions, and hackers constantly look for old, unpatched sites. A website that is left alone can become slow, show errors, lose Google ranking or get hacked, and the cost of repair is much higher than the cost of prevention.

With AMC, problems are prevented or fixed early, your data is always backed up, and you have a real team to call when something goes wrong.

24/7 care cycle Monitor Patch Backup Report
Everything included

What Our AMC & Support Covers

Eight services that protect your website, your app and your customers' data.

Cloud Backups

Automatic, encrypted backups stored away from your server.

Bug Fixing

Errors, broken pages and glitches found and fixed fast.

Security Patches

Frameworks and libraries updated to close known vulnerabilities.

Regular Updates

PHP, Laravel, Django and app dependencies kept current.

Uptime Monitoring

Constant checks with alerts the moment something stops working.

Speed Optimization

Images, caching and database tuning so pages stay quick.

Technical Support

Call, WhatsApp or email a real team that knows your project.

Monthly Reports

A clear summary of what we did and how your site performed.

Cloud backups

Never Lose Your Website or Customer Data

Servers fail, hackers attack and people delete things by mistake. A backup stored on the same server is lost together with it. That is why we keep encrypted copies in separate cloud storage, so a working version of your business can always be restored.

Your Serverfiles + database Encryptsecure copy Cloud Store Aprimary Cloud Store Bsecond copy Restorewhen needed

Restore Points

SAMPLE
Last night, scheduledVERIFIED
Yesterday, scheduledVERIFIED
One week ago, weeklyVERIFIED
One month ago, monthlyVERIFIED
  • Scheduled automaticallyDaily, weekly and monthly backups run without anyone remembering to do them.
  • Encrypted and offsiteCopies are stored separately from your server, so one failure never takes everything.
  • Restore testedA backup you cannot restore is useless, so we test restores and not only the backup itself.
  • Roll back quicklyDeleted a product, broke a page or got hacked? We return to a clean earlier version.
Bug fixing

Bugs Found Early, Fixed Properly

A form that does not submit, a payment that fails on one phone, a page that breaks after an update: small bugs quietly cost you customers. We track every issue, find the real cause, fix it, test it and tell you what was done.

Issue Board

SAMPLE

Reported

Checkout button not responding

HIGH

Image not loading on mobile

MEDIUM

In Progress

Slow admin report page

MEDIUM

Fixed

OTP not arriving

DONE

Contact form email

DONE
OrderController.php: fix
// Bug: order saved even with an empty cart
- $order = Order::create($request->all());+ $data = $request->validate([
+     'cart'  => 'required|array|min:1',
+     'phone' => 'required|digits:10',
+ ]);
+ $order = Order::create($data);// Tested: empty cart now rejected

How a Support Ticket Moves

Report

Call, WhatsApp or email

Triage

Priority decided

Diagnose

Find the cause

Fix

Code corrected

Test

Checked before live

Confirm

You approve

Security patches & updates

Stay Ahead of Hackers, Not Behind Them

Most hacked websites were not targeted personally. They were running old software with a known weakness. When a framework such as Laravel or Django publishes a security fix, attackers start scanning for sites that have not applied it.

We check for updates regularly, test them on a safe copy of your site first and then apply them, so you get the protection without surprise breakages.

  • Framework, library and plugin updates
  • Malware scans and suspicious file checks
  • SSL certificate renewal and HTTPS checks
  • Firewall rules, login protection and strong passwords
  • PHP and server version upgrades

Security Scan

Malware: none found

Outdated packages: 0

Open admin access: secured

SAMPLE RESULT

Update Checklist

SAMPLE
PHPUP TO DATE
LaravelUP TO DATE
Django / FlaskUPDATING
JS LibrariesUP TO DATE
App DependenciesUP TO DATE
Monitoring & performance

We Watch Your Website So You Do Not Have To

Customers will not tell you that your site is down. They simply go to someone else. Automated monitoring checks your website and app around the clock and alerts our team immediately when something is wrong.

Uptime, Last 30 Days

SAMPLE
30 days agoToday

24/7

Checks

Instant

Alerts

Logged

Every incident

Speed Score

A sample rating

We tune images, caching and database queries to keep pages fast.

Response Time Trend

SAMPLE

Web Shakti Support

Online

Our website is showing an error on the payment page.
Got it. We are checking the logs now and will update you shortly.
Found the cause, a gateway key expired. Fixed and tested. ✅
Thank you, working perfectly!

SAMPLE CONVERSATION

24/7 technical support

A Real Team You Can Reach When It Matters

Problems do not wait for office hours. Our support is built around the way Indian businesses work: you can reach us on WhatsApp, phone or email and talk directly to the people who know your project.

Support hours and response targets depend on your plan, and they are written clearly in your agreement, so you know exactly what to expect.

WhatsApp

Phone

Email

If something breaks

Our Emergency Response

  1. Alert

    Monitoring detects the problem, or you contact us.

  2. Investigate

    We check logs, server and recent changes to find the cause.

  3. Restore

    Fix the fault or roll back to a clean backup.

  4. Report

    You get a short summary and steps to prevent a repeat.

Monthly report

You Always Know What We Did

SAMPLE

12

Updates applied

5

Bugs fixed

30

Backups run

Traffic and performance summary

AMC plans

Choose the Level of Care Your Business Needs

Every website and app is different, so we quote each plan after a short technical review. You only pay for what you need.

Basic

For simple business websites

  • Regular backups
  • Security and software updates
  • SSL and domain checks
  • Bug fixing during working hours
  • Priority round-the-clock support
Get a Quote
MOST POPULAR

Business

For stores, portals and growing companies

  • Everything in Basic
  • Daily cloud backups
  • Uptime and speed monitoring
  • Faster bug fixing
  • Monthly performance report
Get a Quote

Enterprise

For apps, marketplaces and critical systems

  • Everything in Business
  • 24/7 priority support
  • Mobile app and API maintenance
  • Server and database tuning
  • Dedicated support contact
Contact Us

Plan contents are a guide. Exact coverage, support hours and response times are confirmed in your agreement.

Who needs AMC

Built for Every Kind of Digital Business

Online Stores

Downtime during a sale means lost orders. We keep checkout, payments and stock running.

E-Learning Platforms

Students need videos and tests available on exam days. We protect uptime and data.

Medical & Clinics

Patient and appointment data must stay safe, backed up and always available.

Management Systems

Stock, billing and staff systems cannot stop. We fix issues before they slow your team.

Technologies we maintain

PHP Laravel Django & Flask Java Flutter Apps JavaScript MySQL

With AMC vs Without AMC

The difference shows up on the day something goes wrong.

SituationWithout AMCWith Web Shakti AMC
Website gets hackedHunting for a developer, possible data lossRestore from a clean backup and close the gap
Software goes out of dateUnpatched and exposed to attacksUpdated and tested on a schedule
A page breaksFound only when a customer complainsCaught by monitoring and fixed early
Site becomes slowLost visitors and lower Google rankingRegular speed tuning
Need help urgentlyNo one who knows your codeDirect support from the team that knows your project
Yearly costUnpredictable emergency billsOne planned, fixed amount

Need a new build first? See our web development, app development, e-commerce and SEO services.

How We Start Your AMC

Simple onboarding, even for websites we did not build.

1

Audit

We review your code, hosting, security and backups.

2

Report

You get an honest list of what needs fixing first.

3

Set Up

Backups, monitoring and alerts are switched on.

4

Maintain

Updates, patches and fixes happen on schedule.

5

Review

Monthly reports and a yearly plan review.

AMC & Support FAQs

What is a website AMC?

Why do I need AMC if my website is already built?

How do your cloud backups work?

Is 24/7 support included?

Do you maintain websites that you did not build?

Does AMC cover new features?

What happens if my website goes down?

Protect Your Website Before Something Goes Wrong

Share your website or app and we will review it and suggest the right AMC plan. We reply within 2-4 hours.